May 22, 2023
Citygovjobs (otherwise referred to as “we”, “us”, “our”, “ourselves”) understands that our users are concerned about how personal information is collected and used. Please be assured that we take your privacy very seriously and are committed to safeguarding personal information or personal data.
This document describes our Privacy Policy, which covers the personal information we collect about users of https://www.recruiters.citygovjobs.com (the “Site”) and through electronic communications with you as a Subscriber of our Services. This Privacy Policy is considered a part of our Terms of Use Agreement and the definitions included in our Terms of Use Agreement also have the same meanings when they are used in this document or policy unless otherwise explicitly defined in this Privacy Policy.
This Privacy Policy is effective immediately for all users of the Site as of the date first set out in this Policy. This Privacy Policy may be updated from time to time and applies to the use and sharing of personal information. You should check this document periodically and review it for any changes since the last version.
By accessing and using our Site and Services, you are agreeing that your personal information will be processed according to this Privacy Policy.
1. INFORMATION COLLECTION AND USE
Citygovjobs collects certain personal data about users in order to provide secure access of our Services to users through, for example, registration, account set up and maintenance, and to provide a subscription based service with you through our Services Agreement.
As used in this Privacy Policy, “Personal Data” means any information or pieces of information that could identify you either directly (for example, your name) or, where required by applicable law, indirectly. This means that Personal Data includes things like email, addresses, usernames, financial information, and any other information that you provide to the Site. It could also include certain Technical Data about your computer or device used to connect to our Site, and as further defined in this Privacy Policy.
Our Services and Site have been designed and configured to not collect certain types of Personal Data. For example, we do not collect identity information such as date of birth, driver’s license or social security numbers; we also do not collect Personal Data that reveals your race or ethnicity, political opinions, religious beliefs, health status, or sexual orientation, so please do not provide such information to us.
Data We Collect About You
As permitted by applicable law, we may collect, use, store and share different categories of Personal Data about you. And while we describe these categories below, the actual data collected from users will vary depending on (1) what type of user you are, (2) which Service features you consent to make use of, and (3) whether you are a paying subscriber or a Visitor.
User Types
User Types are defined in our Terms of Use Agreement and generally include the following:
Recruiter Users. “Recruiter User” or “Recruiter Users” refers to individuals, private companies and government entities that register to use our Services to augment their recruitment marketing.
Visitors. “Visitor” or “Visitors” refers to individuals who access the Site that do not register for subscription services as Recruiter Users.
Personal Data
The following are the different types of Personal Data we may collect about you, either through positive actions that you consent to take in registering to use our Services or through automation as you interact with our Site electronically:
Usage Data. “Usage Data” includes information about how you use our Site and Services, such as which web pages you access, how long you visit certain pages, which items you click on or features you opt to use.
Account Data. “Account Data” refers to information you enter when registering to use our Services, such as your name, username, email address, password, telephone number, street address or where you do business.
Communication Data. “Communication Data” includes correspondence between us and you as a user or customer of our Services. Communication Data may include emails, phone messages, phone numbers or instant message communications exchanged in the course of requesting and/or providing support services or answering sales questions related to our Site and Services.
Financial Data. “Financial Data” refers to payment card information. Citygovjobs does not directly collect or store full credit or payment card details. We use a secure third party payment provider, Stripe, to process payments for Services.
Transactional Data. “Transactional Data” includes payment history, that is, payment amount, dates of transactions, credits when upgrading, and subscription plan of registered users. This information is stored on user’s payment portal on stripe.com where it may be accessed through our Site and downloaded by users.
Profile Data. “Profile Data” includes information related to your job share requests, including URLs to your job boards, LinkedIn feed and to URLs of individual job shares. Profile data may include your orders for design services, connection query requests, and the number of views your shared jobs received, including the URLs to each shared job post.
Technical Data. “Technical Data” refers to data collected by servers which host our Site or data collected by analytic service providers. This includes log files which document the date, time and the IP address of devices which access our Services, including devices IDs, user login data, browser type and version, cookie data, time zone setting and location, browser plugin types and versions, operating system and other technologies used to access Site.
Non-Personal Data
In addition to the Personal Data noted above, we also collect or compile “Summary Data” which is non-personal aggregated data on users. For example, we may Summarize the total job views that a job share received, compile totals for all job posts shared during a month, and how many total jobs we posted or shared during a month, potentially organized by various categories. This information may be derived from your Personal Data but is not considered Personal Data since it does not include information such as your company name, personal name or email address. By using our Services you agree to allow Citygovjobs to prepare and share such Summary Data.
Failure to Provide Personal Data
We may not be able to provide Visitors or other users with Service if you fail to provide valid Personal Data when requested, e.g., you may not be able to register for subscription Services, upgrade your subscription plan, have job shares processed by us. In such circumstances we have no obligation to provide you with Services or features that may otherwise be available to you if you provided requested Personal Data.
2. HOW INFORMATION IS COLLECTED
We may use any of the below processes or methods to collect Personal Data from you:
Through the process where you consent to become a paid subscriber;
By you filling out Job Share Request forms and emailing them to us;
By you requesting graphic ad design services or queries of our connections;
By you providing us with feedback on our Services;
Through your interactions or communications with us for support services;
Through the use of automated technologies that collect Usage Data and Technical Data, as previously described and as disclosed to you in this Policy.
3. HOW WE USE YOUR DATA
General Uses
We collect Personal Data to the extent we have a lawful basis for doing so, including a “legitimate interest,” contractual necessity, and with user consent where appropriate.
Our legitimate interests include the following:
Providing a financially sustainable Service, improving our services, personalizing the Services, and fulfilling your requests;
Research and analysis, including tracking usage of the Services, providing feedback to users about our Services, to make improvements in our Services;
Sales and marketing, including displaying aggregated or Summary Data to prospective customers, and communicating with you about special offers and new features;
Providing customer support, troubleshooting, and responding to your customer service inquiries; and
Administration, including backing up our systems, allowing for disaster recovery, enhancing the security of our Services, preventing misuse of our Services and to comply with legal obligations and enforce our Terms of Use Agreement.
Recruiter Users
Below lists how Personal Data about Recruiter Users is used by Citygovjobs. By registering for Service, Recruiter Users consent to our use of the below information for the stated purposes.
Personal Data Type
Purpose
Usage Data
To improve our Services, we may track which web pages and services you use to determine which features and subscription plans are the most popular and which ones could be discontinued;
To market our Services to prospective customers, we may monitor which type of jobs you request us to share, where they generally are located, whether they have graphic ad associated with them, and how many views the shared job posts generate.
To help you manage your subscription and enforce our subscriptions rules:
By analyzing the number job shares you request each month and how often you change the subscription level;
By analyzing how many times you request brand marketing posts or other services in addition to job sharing services; and
To provide network administration, network security, and to prevent fraud.
Account Data
To verify your email address and that you work for the employer you are registering to use our Services;
To create and manage your account and to communicate with you;
To configure your user dashboard with information to help you manage your job sharing requests and get reports on job views from us;
To process your requests for subscription changes and upgrades;
To enable you to add and manage additional users; and
To send you emails about your subscription plan changes and how to make changes to your subscription.
Communication Data
To provide you with customer and support services;
To take your job sharing requests so that we may fulfill your subscription requirements;
To clarify your requests and to gather feedback from you on how to make improvements to our Services;
To gather testimonials from you with your consent for marketing purposes;
To get permission from you to use ads we’ve design for you for marketing purposes; and
To conduct follow up surveys or to provide you with newsletter information.
Financial Data
To enable payments processing for subscription changes you consent to;
To ensure that your payments are securely processed and stored by a reputable third party, i.e., Stripe.com;
To manage your payments and provide you with Transaction Data on your payments portal; and
To ensure that Services you receive are consistent with your subscription option you select.
Transactional Data
To provide you with a record of your subscription levels over time;
To provide you with a copy of invoices paid and record of your payment history; and
To help resolve disputes about amounts paid, debt collections and Services rendered and document resolutions.
Profile Data
To allow you to configure and personalize your dashboard with user preferences;
To help you manage your job share requests and get reports on job shares and view counts;
To provide you with information to help you manage your subscription.
Technical Data
To troubleshoot problems related to user software or hardware devices;
To improve our Services to make sure they operate smoothly on commonly used devices and operating systems; and
To enforce our Terms of Use Agreement
Visitors
Below lists how Personal Data about Visitors is used by Citygovjobs.
By visiting the Site and using the Services, Visitors consent to our use of the below information for the stated purposes.
Personal Data Type
Purpose
Usage Data
To improve our Services and marketing:
By analyzing clickstreams that you use before you register;
By analyzing which pages you visit and how much time you spend on different pages to improve page content; and
To provide network administration, network security, and to prevent fraud.
Communication Data
To answer your questions and provide you with product information;
To gather feedback from you on how to make improvements to our Services; and
To conduct follow up surveys or to provide you with newsletter information.
Technical Data
To troubleshoot problems related to user software or hardware devices; and
To improve our Services to make sure they operate smoothly on commonly used devices and operating systems;
4. INFORMATION SHARING AND DISCLOSURE
Citygovjobs is a subscription-based service and we do not share your Personal Data except with the following:
Employees of Citygovjobs
Third-party service providers
Legal authorities
Investors
We may also share non-personal aggregated Summary Data.
Above items are more fully described below.
Employees of Citygovjobs
Personal Data of users is accessible to employees or independent contractors of Citygovjobs on a limited basis, where employees or contractors “need to know” certain information in order to provide customer service to users or troubleshoot and resolve payment issues, for example.
Third Parties
Third parties include vendors used by Citygovjobs whose technology and services help us to operate Site and provide our Services to customers or users. Third parties also include vendors that provide business services to Citygovjobs. These third parties are described below in more detail.
A. Vendors Used to Provide Services
Third parties are used by Citygovjobs to perform various functions necessary to deliver secure Services to you, including Amazon Web Services for web hosting, data backup and security services; Google for electronic communication and data analytics services; Framer.com for website development and deployment services; and Stripe for electronic payment processing services. These and other third party services are provided through service contracts or subscriptions and some categories of Personal Data may be processed and stored by them on separate servers. As a result, your Personal Data may be subject to respective vendor’s privacy policy(ies). We recommend that you review the privacy policies of these respective vendors online for more information. For information on how Amazon Web Services uses data go to https://aws.amazon.com/privacy/. For information how Google uses data go to www.google.com/policies/privacy/partners/. For Framer’s privacy policy go to https://www.framer.com/legal/privacy-statement/. For Stripe’s privacy policy go to https://stripe.com/privacy.
B. Professional Services Providers
We may engage certain trusted third parties to perform professional services for us. We may share Personal Data with these third parties, but only to the extent necessary for them to perform their service functions, and only pursuant to the obligations mirroring the protections of this Privacy Policy. For example, we enter into service contracts for software programming and development services, security services, fraud prevention services, accounting services, auditing services, legal, banking and consulting services. Employees of these service providers may some access Personal Data stored in our Site’s database. In such cases, confidentiality to protect user privacy is part of the service requirements and so Personal Data remains secure and is treated in a manner consistent with this Privacy Policy.
C. Third Party Payment Processor
Citygovjobs uses a third party payment processor to process payments made to us. In the processing of any payments from paying subscribers, we do not retain any Financial Data. All such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which, again, may be viewed at https://stripe.com/us/privacy.
D. Third Party Websites
Various URLs or hyperlinks made available to Site to users. Some of these may represent User Content posted by Recruiter Users on other third party websites, such as job boards or LinkedIn activity feeds. These hyperlinks are provided for account management, marketing and reporting purposes, however, these hyperlinks direct users to websites operated by entities not affiliated or controlled by Citygovjobs. The operators of these third party websites may collect your Personal Data when you link to their websites and you are advised to review their privacy policies to understand how they may use your Personal Data. By using our Services, you agree that Citygovjobs is not responsible for how these third parties use your Personal Data once you link to these other third party websites, and that your use of the hyperlinks on our Site are accessed by you at your own risk.
Legal Authorities and Transactions
We will disclose Personal Data to law enforcement agencies when we believe in good faith that such disclosures are required by law or that disclosure is necessary, for example, to comply with a court order or subpoena; will help to enforce our Terms of Use Agreement; to provide authorities with evidence of any breach of our Terms of Use Agreement that constitute or suspected to constitute a violation of any law; to investigate, prevent, or take action regarding illegal or suspected illegal activities; protect your safety or security; or protect the safety and security of the Services, us, or third parties, including the safety and security of property that belongs to us or third parties.
Investors
We may share Personal Data in connection with or during negotiations of any proposed or actual financing, merger, purchase, sale or transfer of some or all of our assets or any other type of financing, acquisition or business combination of our company, or all or any portion of our assets, or transfer of all or a portion of our business to another company, including without limitation in the event of a divestiture, restructuring, reorganization, dissolution or other event. In the event of a merger, divestiture, restructuring, reorganization, or other sale or transfer of some or all of our assets, Personal Data that we hold about users of our Services will be one of the assets that will be transferred. If a change happens to our business, the new owners may use your Personal Data in the same way as set out in this Privacy Policy.
Non-Personal Information
We may share or disclose your non-personal, aggregated, or Summary Data with affiliates, agents and business partners of Citygovjobs. We may disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes, including for marketing purposes.
5. COOKIES AND TRACKING TECHNOLOGIES
Citygovjobs and our third party service providers may use cookies or similar tracking technologies (e.g., pixels, beacons, scripts, etc.) otherwise referred to as “Tracking Technologies”, to analyze trends, administer services, track users’ movements around the Site, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site.
6. SECURITY
We use various safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In case any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised, and may take other actions in accordance with applicable laws the regulations.
7. CANCELLATION OF YOUR SUBSCRIPTION
You cancel your subscription at any time by logging in and going to your Subscription pages and following the instructions to cancel your subscription. Your Account Data and any personally identifiable information will be deleted from our Site, however, we may retain information about you as described in the Data Retention section of this Privacy Policy unless prohibited by law.
8. DATA RETENTION
We will not retain your Personal Data for any longer than necessary for the purposes set out in this Privacy Policy. Different retention periods may apply for different types of Personal Data. We may retain Personal Data to meet our legal, accounting, tax reporting and/or regulatory obligations in relation to that Personal Data. We may also retain Personal Data in cases where we have a legitimate interest in relation to the management of our own rights, for example, the defense of any claims. In some circumstances we may anonymize your Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you no longer have a relationship with us, we will retain and securely destroy your Personal Data subject to the foregoing and in accordance with applicable laws and regulations.
9. OUR POLICY TOWARD CHILDREN
Our Services and Site are not intended for use by persons under the age of 18 years. Citygovjobs does not knowingly collect or solicit Personal Data from anyone under the age of 13 or knowingly allow such persons to register to use our Services. If we learn that we have collected Personal Data of a child under the age of 13, we will delete that data to the extent required by applicable law as quickly as possible. If you believe that we might have any Personal Data from or about a child under 13, please contact us at customerservice@citygovjobs.com.
10. WHERE IS YOUR DATA TRANSFERRED
Regardless of which country you reside in or create information from, your information may be used by Citygovjobs in the United States. All data for our Services are stored on Amazon Web Services servers. If you are outside the United States, your information will be sent to and stored in the United States, where the Amazon Web Services servers are located. Please see Amazon’s Privacy Policy for more information.
11. YOUR PRIVACY RIGHTS
Visitor User Rights
We do not collect personally identifiable information from Visitor Users. If you have a concern about cookies that may have been placed on your device during a visit to our Site, you may clear your cookies by using your browser controls.
Notices Regarding Your Rights
Notice to California Residents
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes ("California customer") is entitled to request information about whether the business has disclosed personal information to any third party for the third party’s direct marketing purposes. A business is not required to provide such information if the business adopts and discloses to the public (in its Privacy Policy) a policy of not disclosing a customer's personal information to third parties for the third party’s direct marketing purposes. Citygovjobs is a subscription-based service and it is our policy not to share Personal Data with third parties for direct marketing campaign purposes without the consent of the customer. If any user believes that their Personal Data on our Site has been used by third parties for direct marketing purposes you may contact us at customerservice@citygovjobs.com or write to us at the address provided in section 13 below. Your correspondence should include “California Privacy Rights” in the subject line or first part of your message, and a description of your request or concern, and must include your name, street address, city, state and zip code.
Notice to European Union “EU” Residents:
Our Services are not offered to individuals from the European Union, the European Economic Area, and/or Switzerland. Therefore, the provisions of the General Data Provision (GDPR) are not applicable.
12. CONTACTING US
You may contact us online concerning our Privacy Policy, or write to us at the following address:
Citygovjobs.com
Attn: Data Privacy Officer
22 Nuevo #11
Irvine, CA 92612
13. NOTICE OF CHANGES
We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our collection, use and disclosure of information about you. If changes are made to this Privacy Policy, we will notify you either by e-mail or on the Site. If changes are material, we will provide you additional prominent notice as appropriate under the circumstances.
Last updated: May 22, 2023
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